Privacy Policy

At Raja Ram Mohan Roy Hospital Hisar, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our services or visit our website www.rrmr.org.in

1. Information We Collect

a. Personal Information:
When you register as a patient or interact with our services, we may collect:

• Full Name
• Contact Information (Phone, Email, Address)
• Date of Birth
• Medical History
• Insurance Details
• Appointment Records

b. Non-Personal Information:
We also collect certain non-identifiable data when you use our website, including:

• IP Address
• Browser Type
• Operating System
• Device Information
• Website usage patterns (via cookies and analytics tools)

2. How We Use Your Information

a. Service Delivery:
We use your information to:

• Provide healthcare and diagnostic services
• Schedule and manage appointments
• Respond to inquiries and feedback

b. Service Improvement:
Non-personal data helps us monitor website performance, troubleshoot issues, and enhance user experience.

c. Marketing (With Consent):
With your permission, we may send:

• Health tips & wellness updates
• Newsletters
• Promotional offers and hospital events

You may opt-out of these communications at any time.

3. Sharing of Information

a. With Third-Party Service Providers:
We may share information with:

• Payment gateways
• Appointment management tools
• Diagnostic labs or specialists (as required for treatment)

These providers are contractually bound to ensure data confidentiality and security.

b. Legal Requirements:
We may disclose information if:

• Required by law
• Needed for legal claims
• Necessary to protect the rights or safety of our patients, staff, or hospital

4. Data Security

We apply industry-standard safeguards to protect your personal data, including:

• Secure servers and firewalls
• Role-based access controls
• Data encryption where applicable

Note: No digital transmission or storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

You may:

• Request access to your personal data
• Ask for updates, corrections, or deletion
• Withdraw consent for marketing communications at any time

Requests can be made via the contact information below.

6. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13 without parental or guardian consent. If you believe a child has submitted personal data, please contact us so we can take appropriate steps.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Revisions will be posted on this page with the updated effective date. Please review periodically for any changes.

8. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or your personal data, please contact:

Raja Ram Mohan Roy Hospital Hisar
📍  Address: Plot No: 624, Sunder Nagar, Near New Anaj Mandi, Hisar, Haryana, Pin Code: 125001
📞 Phone: +91-8690739073,+91-8690749074
📧 Email: rrmrhisardm@gmail.com